Solutions for Telecom
Today’s telecom organizations are tasked with improving operational and financial performance in an environment of increasing uncertainty and change. Telecoms must wring additional efficiencies and profitability out of existing operations and suppliers, while ensuring that the right tools are in place to take advantage of new opportunities, technologies, and customer expectations.
Synaptitude has developed a suite of solutions for the telecom industry which enables our to clients address their most important issues and achieve performance goals. Our solutions are supported by best practices collected from over 700 organizations worldwide.
Telecom Finance Improvement Solutions
Complex Billing and Revenue Assurance
Revenue assurance and billing are critical components to delivering financial performance, especially in complex product/service environments. Synaptitude works with clients to develop and deploy billing and revenue assurance processes that ensure high sales-to-cash performance.
We invite you to download a copy of our transformational Telecom Revenue Assurance Solutions brochure, which details our Revenue Assurance methodology.
Telecom Finance Operations Transformation
Finance operations are continually pressed to support changes in the business environment, whether they be new products, new regulatory requirements, or changing financial targets. Companies cannot address tomorrow’s challenges with yesterday’s architecture. Synaptitude works with our clients to transform ensure that their financial operations support current business needs, and are positioned to address future requirements.
Third-Party Telecom Supplier Cost Management
Managing telecom costs from third party suppliers is a critical driver of profitability for multi-national and wholesale service provider operations. Synaptitude works with multi-national clients to reduce existing network costs from third-party telecom suppliers, and improve cost management processes to ensure continuing cost controls and contract profitability.
Telecom Operational Improvement Solutions
Finance Business Intelligence and Data Analytics
Business intelligence is a key function that allows executives and managers to monitor organizational performance, improving decision-making capabilities, and enabling managerial reporting, financial monitoring, controls, and the identification and remediation of performance issues. Synaptitude works with our clients to deploy business intelligence capabilities that fully support the needs of the business.
Business Process Management
Ensuring continual high performance delivery is a critical responsibility for executives and managers. Synaptitude works with our clients to ensure they have deployed the right tools to manage key business processes, measure against targets, identify lagging and high performance areas, and apply the appropriate resources and best practices, in order to and enable continuous performance improvement.
Telecom IT and B/OSS Solutions
Enterprise Program Management
Experienced, effective, and disciplined program management is a necessary component to successfully succeeding in enterprise project efforts. Synaptitude works with clients implementing enterprise-level efforts to ensure that projects stay on schedule, stay within budget, and stay aligned to strategic objects.
Systems Transformation
IT systems that support finance operations must support both the strategic objectives and tactical requirements of the organization. It is critical that systems facilitate financial performance, rather than hinder it. Synaptitude works with clients to ensure that finance-supporting systems to align directly with current and future business needs, processes, and objectives.
Synaptitude in the Telecom Industry
TeleManagement Forum
Synaptitude is a member of the TeleManagement Forum (TM Forum), the world’s leading telecom industry association focused on enabling best-in-class IT for service providers. We hold key contributory positions in areas of cost management, revenue assurance, smart grid, and wholesale management within TMForum.
Vanilla Plus Revenue Assurance
Synaptitude Managing Principal Eric Nelson featured in the Revenue Assurance article "Plugging the Leaks", in Vanilla Plus, Europe’s only magazine dedicated to communications Billing, OSS, Customer Care, Service. Download the article >>
Billing/OSS World
Synaptitude delivers seminar on transforming global billing operations at Billing/OSS World 2010 conference. Read more >>
Revenue Assurance and Management Conference
Synaptitude delivers seminar at Revenue Assurance and Management conference. Read more >>